The first thing that you should do is inspect it to make sure that you are completely satisfied with the condition in which you’ve received it. If you are not completely satisfied, please contact us immediately.

The Travelguard should be placed directly on top of the bed’s fitted sheet by first removing the comforter or bedspread as well as the top sheet. The gray, shiny side should be face down on the bed allowing the slippery skirt to hang freely over all four sides.

Stains and spills don’t negatively impact the Travelguard. When treating the Travelguard you should first run it through a high-heat dryer cycle before putting it in the washing-machine. The Travelguard requires no special accommodations for washing and may be washed like any other bed sheet. The Travelguard is tested for 10,000 high heat laundry cycles and can also be dry cleaned, safely.

Any time you want to kill anything that your Travelguard may have come in contact with, simply place both the Travelguard and its carrying case into a dryer and dry on high heat for 30 minutes. That is sufficient time to eliminate anything that might be living on it.

You simply need to pull the zipper to the completion of the track. The end of the zipper trail is guarded by foam, which creates resistance, be sure you completely finish the zipper. The foam will keep the zipper head from opening over time and prevent bugs from escaping from inside the case.

There are two sizes of Travelguard: one that fits twin and full beds and one that fits queen and king beds. We are currently in development on a product that fits cribs and toddler beds.

The Travelguard is not recommended for use with sofa beds or day beds as their design inhibits the slippery skirt from hanging freely on all four sides.

Yes. The Travelguard allows plenty of space for extra deep mattresses as well as toppers.

Yes. It can be dry cleaned as well as laundered in a washer and dryer.

No, it does not

Yes, but not fireproof. The heat resistant materials only work up to certain temperatures.

Yes. The Onguard Professional is completely waterproof, protecting your mattress from food/beverage spills as well as bodily fluids.

The Travelguard is comprised of sheet materials and a patented climb-proof laminate. If you have plastic allergies or sensitivities to certain materials contact us about your specific issues.

The Travelguard does not contain latex.

Yes. It is currently manufactured in Atlanta, Georgia.

Bed Bug Verified means that our product was tested for penetration by bed bugs in both a laboratory setting and in the field. The Travelguard was tested by the largest independent testing lab in the United States and is verified to protect against bed bug bites.

The Travelguard will create a safe sleeping space in the midst of an infestation and act as a preventive barrier if your room is bed bug free.

The Travelguard protects the sleeping individual from being bitten by employing bite barrier technology. Other products on the market exist to protect a bed’s mattress and box springs but not the individual sleeping on it.

Since the Travelguard is meant to be slept on as you would sleep on a sheet, it is not recommended for pets. There is concern that the pets’ nails could puncture the fabric, compromising the effectiveness of the barrier. Pets could also transfer bed bugs from the floor to the top surface completely by passing the Travelguard.

The only way that you can be bitten is if you have bed bugs on your person or clothing when you lie down.

A puncture or rip compromises the effectiveness of our product so it will need to be replaced.

We recommend either taking the Travelguard off your bed each morning and placing it back onto the fresh bedding once it’s been changed or leaving a note for housekeeping not to change your bedding.